Year in Review: Dear Lucy Highlights in 2019

The beginning of the year is a great time to look back and reflect on the previous year. Here's a short review of our 2019.

Clockwise from top left: 1) Scott Brinker (VP Platform Ecosystem at HubSpot) at INBOUND 19 in Boston 2) Dear Lucy stand at SLUSH in Helsinki, 3) Taina Sipilä with Andrew McAvinchey at Dublin HubSpot User Group, 4) Taina Sipilä at Salesforce Älyradio podcast hosted by Petteri Poutiainen (Country Lead for Salesforce), 5) Dear Lucy team outing in June, 6) Dear Lucy team at SLUSH, 7) Taina Sipilä, 8) Hanna-Leena Back at Salesforce Basecamp in Helsinki.

Here are our pics for the main highlights of the year:

1 New customers & partners across the borders

• We doubled the number of customers and gained the first customers from many new markets such as the US, Canada, Brazil, UK, France and the Netherlands

• We now have a growing user base that spreads across 20 countries

• We established new partnerships in Finland, Sweden, the UK and Ireland

• We launched a renewed website & Support site to serve an international client base

• Dear Lucy was selected to Business Finland’s Young Innovative Company funding program with to up 1.25 MEUR in funding

2 From custom projects to “off-the-shelf” SaaS product

• A new product concept: sales reporting packages for Pipedrive, HubSpot CRM, Salesforce and Oracle Engagement Cloud

• New, 30-second sign-up and integration flow

• Introduced a 10-day free trial to Dear Lucy

• Credit card payments to serve our global customer base

• Marketing dashboards for HubSpot Marketing

• Social media dashboards for Facebook, LinkedIn and Instagram

• Web analytics dashboards for Google Analytics

• Financials dashboard package for Netvisor & Procountor

• Launched new, cleaner Dear Lucy for admin users

• A whole host of new self-service features

3 New ecosystems & integrations

• Dear Lucy approved to the Pipedrive Marketplace

• Dear Lucy approved to the HubSpot App Marketplace

• Introduced new, tighter cooperation with Sympa HR for easy-to-implement HR dashboards

• Introduced tighter cooperation with Visma Solutions for ready-made dashboards for Visma Severa, Netvisor and ValueFrame

• Dear Lucy approved to the Finago Network

• Dear Lucy featured on Pipedrive’s Monthly App Spotlight in October

• Dear Lucy featured at the HubSpot’s INBOUND 19 conference in Boston

Let’s connect!

Thank you all for being a part of our journey in 2019! A special thanks to all our customers and partners making this such an amazing year.

Let's continue to work together for even a brighter future in 2020. Let’s connect and make this an even better year yet.